The solution to overcoming fear of being wrong, is avoiding the need to be right. Journalists do this all the time by asking first the obvious, then the un-obvious question. Columbo, my favorite disheveled TV detective, would pose two conflicting sets of facts and ask questions trying to resolve them.
Smart advertising sales managers know that they can’t skip selling to the ad agencies and media buying services, but they must never forget where the power is; at the client. And getting client appointments is harder and more valuable than ever.
What gets the attention of clients? Certainly it’s not your circulation or your demographics. That is what they pay agencies to put in to spreadsheets. In order to be successful working at the highest level of advertising media decision making, at the client, you need to be adding value by contributing to their understanding of how customers make purchase decisions to buy their products. If you bring value to keeping up with the changing habits of buyers you will always be welcome in the executive suites of your advertising media customers.
It is the Path to Purchase that is intriguing to customers. It is not simple, rather it is nuanced. It is not static, but rather is changing with the changing media consumption patterns of consumers and business buyers.
Did it really take research at Stanford to prove Calvin Coolidge right? “Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full […]
60% say that “input from the client” is always “a resource use when preparing/selecting the list of media for consideration.” This is the highest of all reported sources, far above SRDS itself (27%) and above “research,” the next highest at 56%. And 54% say “client dictates” “always” or “often” are the cause of changes/turnover in a schedule. Are you getting the client sales calls you need to win ad-sales in this environment?
Too often media companies feel pressed to ad in free pages or free digital impressions when that is really not different from lowering the price. Media companies would be far more successful with breaking those ties, assuming they have their media priced appropriately, by offering research.
Digital content environments are known for short attention spans, and difficulty introducing advertising for unknown brands and products because the user has so much control, to the point of blocking banners. “Magazines don’t have the issue of ad avoidance… People happily read ads alongside content in magazines, and are equally likely to remember ads and editorial.”
How many times have you talked with a prospect when they voiced an objection and wouldn’t agree with your answer even though you answered with evidence that was logically irrefutable? Now, maybe, we know why.
Perhaps what the publishing industry hasn’t understood is that we were in a print bubble in the late 1990’s and early years of this century. We believed, for some reason that the market needed dozens of home magazines. We believed that the world needed hundreds of tech magazines and more than a dozen national parenting and baby care magazines. In many, if not most, business-to-business sectors there have been 3 or 4 or even five entries.
Too many sales trainers take the “be like me” approach to teaching advertising sales. But there are successful advertising sales people of every size and shape, and of every personality. Successful advertising sales people, the ones who sell more then their competitors or more then their colleagues, make the extra sales because they do one or more of the 5 Secrets of Advertising Sales Masters
Today, advertisers want and need a complete solution. And advertising sales people need ad sales training on how to sell hybrid advertising packages where the value is greater than the sum of the parts. Like a hybrid car with two engines that work separately and together to provide higher mileage, a hybrid ad sales proposal provides the advertiser with coordinated media elements that may include premium display to build interest and brand trust and programmatic impressions to reach that same customer as they move through the purchase decision process.
